Information Collection from Users
We collect information from users whenever they:
- Register on our website
- Order products from our website
- Subscribe to our newsletter
- Contact us via customer care – phone, email and other modes.
- Engage into any other activity with us which may require a user to enter personal information
Type of Information collected
Personal Information – Personal information means and includes name, email, website user account log in ID and password, mobile and landline phone numbers, gender, address, gift message and eye prescription, but excludes any Credit Card, Debit Card or Net-Banking details, all of which are stored on the third party secure servers and/or in cookies on your computer.
We collect personalized data of users (either registered or unregistered) which is used for user identification, marketing to users, resolve disputes, troubleshoot problems, promotion of services, measure consumer interest in our products and services, information about offers (online and offline), updates, customize experience, detection and protection against error, fraud and other criminal activity, enforce terms and conditions, feedback, surveys and other demographic data for improvement in our services.
Users can choose not to provide or disclose certain information and continue browsing the website anonymously, but in many cases might not be able to take advantage of our features. However certain activities on our website like registration, order placement etc. would mandatorily require the user to provide personal information as mentioned above.
Automatic Information – We receive and store some type of information whenever we interact with user. However other than IP address of user machine from where user accesses the service, there is no other personal information maintained by the company in logs.
Email Communications and Sharing of Information – We use email as the prominent source of communication between us and the user and we request users to help us make emails more useful and interesting by replying to them whenever you have in your inbox. We encourage our users to communicate through email to make the communication more clear, effective and time bound. We share, use or disclose customer information to other entities, only in case of order processing, to fulfill the transactions smoothly.
Protecting Personal Information
We take adequate measures to ensure security of your personal information. Personal Information shared by users is solely for use by us and we do not sell or voluntarily share such information with any unrelated third party. We shall share the information with third party only for the purpose of processing and delivery of your order.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.