Your Acceptance To These Terms:
This document is published and shall be construed in accordance with the provisions of IT (Reasonable Security Practices and Procedures and Sensitive Personal data of Information) Rules, 2011 read with Information Technology Act, 2000.
CLEARDEKHO EYEWEAR PRIVATE LIMITED is concerned about the privacy of data and information of users (including seller or buyer, whether registered or not).The personal information/data provided to us by you during the course of usages of Cleardekho.com will be treated as strictly confidential and in accordance with the privacy Notice and applicable laws and regulations.If you have any problem or objection to our information being transferred to us or used please do not use the website.
Information about Customers
We collect your information in order to provide and continually improve our services.
Here are the types of information we collect
- Information you give us;
- Automatic Information – We collect and store certain types of information about you use of Cleardekho Services, including information your interaction with content and services available through Cleardekho Services/website.
- Information from other sources such as updated delivery, updated address or other information as necessary to improve our quality of service/website.
Purpose of Information-
Cleardekho uses information of customers for below mentioned purposes. So that we can improve the services to our customers;-
- Purchase and delivery of products
We use your personal information to fulfill your orders and to deliver product at your doorsteps, payments processing, track orders and to communicate with you about promotional and product offers time to time.
- Provide trouble shoot and improve Cleardekho’s Services
We use the information to provide functionality, troubleshoot the errors and improve performance usability and effectiveness of Cleardekho’s services.
- Comply with legal obligation
We use your personal information to verify you and comply with the laws as applicable.
Security of Information
We design our system with your security and privacy in mind-
- We take and implement security measure related to security for your personal data provided by you and we take reasonable technical, best practice and organizational measures to protect your personal information we have received. these measure include monitoring , technical, tracking of data step by step, protection of data from misuse, un-authorized access and loss of data
- Take steps further to ensure protect your privacy and data by following means-
- Be sure to sign off when finished your search or purchase etc.
- Do not discuss your User ID and Password with anyone.
- Make your password with the mixture of Alphabets, Special Character and Numeric symbols. So it can be hard to guess or breach by some authorized person.
Information that can be accessed by customer
You can access to your information, including your name, address, Payment option, product details, seller details, customer profile details, payment history, purchase history etc. in your account section of the website.
Certain events exempt us
- Cleardekho will not be liable for any loss, damage or misuse is attributable to a Force Majeure Event.
- Cleardekho responses to a valid legal request of a Law enforcement agency or governmental authority.
- When you have explicitly or implicitly given your consent.
- When we utilize the same for some statistical or other representation without disclosing personal data.
- During a dispute in court of law in which our company is bound to disclose necessary information.
Notice and procedure for making claims of right infringements
If you found that your rights are being infringed you may submit the mail or notice. we responds expeditiously to right owner and submit the notice to concern about any alleged infringement.
After receiving the complaint from your side we will take strict action for removing any information for an item, all of which are taken without any admission as to liability and without prejudice to any right, remedied and defense all of which are expressly reserved. You agree to indemnify Cleardekho for all claims brought by a third party against Cleardekho arising out of or in connection with the submission of a notice.
Important warning: giving false, misleading on inaccurate information in the notice/complaint to Cleardekho may result in civil and /or criminal liability. You should consult a legal advisor if you have any question.
If you have any issue with the policy or an issue in claim settlement or any other grievance which required our attention to deal with-
You can write a mail with proper information related to your issue and any step taken by you. Please contact us on below mentioned details-
Mr. Deepak Agrawal
The Nodal & Compliance Officer
Cleardekho Eyewear Private Limited
C-30, Ist Floor,
Ghaziabad – 201012
E-mail Id – firstname.lastname@example.org