Item
|
Issue
|
After billing, warranty
|
Policy
|
Frame
|
CLR frame- Broken
|
3 Months
|
Exchange
|
Frame
|
CLR frame- Coating peeled/fade
|
3 Months
|
Exchange
|
Frame
|
Brands other than CLR
|
Brand warranty
|
Exchange
|
Sunglass
|
CLR sunglass- Coating peeled
|
3 Months
|
Exchange
|
Sunglass
|
CLR sunglass lens- scratchy
|
No warranty after delivered
|
No Exchange /No refund
|
Sunglass
|
CLR sunglass lens faded
|
3 months
|
Exchange
|
Sunglass
|
Brands other than CLR
|
Brand warranty
|
Exchange
|
Contact lenses
|
Stock powers All spherical, any brand
|
7 days
|
Exchange
|
Contact lenses
|
Toric Contact lenses
|
NA
|
No Exchange /No Refund
|
Prescription lenses
|
CLR- Coating peel off
|
3 Months
|
Exchange
|
Prescription lenses
|
CLR- Lens breakage(Other than poly lens)
|
No warranty after delivered
|
Exchange
|
Prescription lenses
|
Stock powers All spherical, any brand
|
6 months
|
Exchange
|
Prescription lenses
|
CLR – Adaptation(except progressive)
|
7 Days
|
Exchange
|
Prescription lenses
|
CLR- power Sunglass lens coating fade
|
3 Months
|
Exchange
|
Prescription lenses
|
CLR- Progressive Adaptation
|
15 Days
|
Exchange
|
Prescription lenses
|
CLR- power Sunglass lens adaptation
|
7 days
|
Exchange
|
Prescription lenses
|
CLR- Scratchy
|
No warranty after delivered
|
No refund/No exchange
|
Prescription lenses
|
CLR- 1.60 Index lenses- Breakage
|
No warranty after delivered
|
No refund/No exchange
|
Prescription lenses
|
Nikon lenses- Coating
|
6 months
|
Exchange
|
Prescription lenses
|
Nikon lenses- Breakage
|
Only 1.6 index MR8- 1 year
|
Exchange
|
Prescription lenses
|
Nikon lenses- Adaptation
|
1 month
|
Exchange
|
Prescription lenses
|
Delta Nikon lenses- Coating
|
1 month
|
Exchange
|
Prescription lenses
|
Delta Nikon lenses- Breakage
|
Na
|
Exchange
|
Prescription lenses
|
Delta Nikon lenses- Adaptation
|
1 month
|
Exchange
|
Prescription lenses
|
ESSILOR lenses- Coating
|
6 months
|
Exchange
|
Prescription lenses
|
ESSILOR lenses- Breakage
|
Only air wear (POLY) 6 Months
|
Exchange
|
Prescription lenses
|
ESSILOR lenses- Adaptation
|
1 month
|
Exchange
|
Prescription lenses
|
Vision Rx lenses- Coating
|
6 months
|
Exchange
|
Prescription lenses
|
Vision Rx lenses- Breakage
|
Only poly 6 Months
|
Exchange
|
Prescription lenses
|
Vision Rx lenses- Adaptation
|
1 month
|
Exchange
|
Prescription lenses
|
ZEISS lenses- Coating
|
1 year
|
Exchange
|
Prescription lenses
|
ZEISS lenses- Breakage
|
Only 1.6 index MR8- 1 year
|
Exchange
|
Prescription lenses
|
ZEISS lenses- Adaptation
|
1 month
|
Exchange
|
Prescription lenses
|
ZEISS Synchrony lenses- Coating
|
6 months
|
Exchange
|
Prescription lenses
|
ZEISS Synchrony lenses- Breakage
|
Only 1.6 index MR8- 1 year
|
Exchange
|
Prescription lenses
|
ZEISS Synchrony lenses- Adaptation
|
1 month
|
Exchange
|
Other issues
|
Any other
|
2 days
|
Exchange
|